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Feedback

We are always striving to provide a great facility and excellent service. We appreciate feedback whether it is positive or negative as we can build on this to improve our offer.

To submit any feedback regarding your experience at the Centre:

Feedback Form

DPC Compliments, Comments and Complaints Procedure

The feedback below, has been taken from various online platforms: 

"What a lovely day we had on Saturday for the Coronation.  Thanks for all the hard work you must have put in to make this a wonderful day.  Once again, thanks a lot and thank you to all the volunteers" Dennis

'I reckon this is the loveliest place to come to for company, I really do'  Roger

'Myself and my husband thoroughly enjoyed the event as the staff were very helpful, the recommendation of the hall by yourself was the perfect size! The use of the kitchen facilities were extremely helpful and the caretaker provided all the necessary information we needed and also helped out during the end with all of the clearing away which we were very grateful for, the parking was no hassle either as there is plenty of space surrounding the venue, we will definitely be recommending the space to other like-minded friends for further events, the costing of the venue was also a very decent price and worth every penny, I would also like to add that my husbands grandma is in a wheelchair and she also found the disabled toilet facility very useful, the venue was clean and tidy and well lit, we thoroughly enjoyed it thank you very much!'

'We held our sons party on 9th February and the venue was fantastic. From enquiring to booking to on the day the staff were fantastic and very friendly. It was good value for money and would definitely hold future events there. Was very surprised to receive a phone call the morning after our event to say we could collect our security deposit any time, this usually takes more time at other places!! 10/10 for everything.  The caretaker who opened up for us and was present on the day was amazing, couldn't do enough to help!!'


'Great centre, well looked after, clean and tidy with a good kitchen facility.'

'Lots of friendly staff, clean and local, something for everyone.'

'Staff are great here, always smiley and chatty. Drinks are for sale at low prices.'

'Very helpful, would recommend.'

'It's a very informative and community oriented place with loads of fun activities.'

'I go here to vote and more recently to attend dog training classes they have on Tuesdays.'

'Staff are helpful.'

'Pleasant enough place.'

'It’s a nice place to bring your children to and enjoy a day.'

'Great place to be.'

'Not bad.'

'You have good and friendly people there.'

'Lovely staff good part of the community.'

'Very friendly helpful staff.'

'Great choice of activities.'

'Brill place for groups, classes etc.'

'Cracking community centre very busy and lots going on.'

'Very impressed with this place.'

'Great little community centre, and lots of events held there.'

'Totally agree, My daughter attends Ballet class there.'

Published: 6th March, 2018

Updated: 9th October, 2025

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Find us

Dorothy Parkes Centre
Church Road, Smethwick
West Midlands  B67 6EH

+44 (0)121 558 2998
[email protected]

Open:

9am - 8.30pm Monday - Friday

9am - 1pm Saturday/Sunday

Charity no. 1093189

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